NextDeveloperv1.0.0
  1. Help
  2. Troubleshooting
  3. Common issues

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Troubleshooting

Common issues

Solutions for code that won't run, preview issues, sign-in problems, and missing progress.

Last updated 2026-07-30

Here are quick fixes for the most common problems learners run into.

Code will not run

  1. Check the console for an error message and the line number.
  2. Make sure you did not delete starter code that the tests rely on.
  3. Verify that your function names and variable names match the instructions.
  4. If the message says "Babel/React is still loading," wait a moment and click Run again. Babel and the React UMDs load on demand for React/TypeScript lessons.
  5. Try pressing Run again. The execution environment occasionally times out.

The preview panel is blank

  • Confirm the output tab is set to Preview instead of Console.
  • Make sure the editor has an html file selected if the lesson expects rendered output.
  • For React/TypeScript previews, wait for Babel and React to finish loading, then click Run again.
  • Check the browser console for JavaScript errors.

I cannot sign in

  • Check your email and password.
  • If you use GitHub OAuth, make sure you are signed in to the correct GitHub account.
  • Try a different browser or clear cookies for nextdeveloper.com.

My progress disappeared

Progress is tied to your account. Make sure you are signed in with the same email. Lesson progress is not saved while you are signed out, so sign in before you start a lesson to keep your work synced across devices.

Still stuck?

Ask in the Community Forum or email hello@nextdeveloper.com.

Related articles

Decision tree

A step-by-step decision tree for diagnosing common problems with code, tests, preview, sign-in, and progress.

Code editor overview

How the in-browser editor, sandbox, and WebContainer execution work.

Account & settings overview

How to update your profile, connect GitHub, manage notifications, export data, and sign out.

Still have questions?

Our team is happy to help. Send us an email or visit the community forum.

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On this page

  • Code will not run
  • The preview panel is blank
  • I cannot sign in
  • My progress disappeared
  • Still stuck?